multi colored folders piled up

The Flying Child Privacy Notice

The Flying Child takes your privacy very seriously and it is part of the ethos of the organisation to create trust between us and our participants. All members of staff maintain strict confidentiality regarding the information of anyone connected to our organisation.

Information we collect from you

If you use our services, The Flying Child will only hold minimal information to contact you and maintain your wellbeing. From time to time, we will contact you to check that this information is up to date. Only essential details are recorded and are stored securely, and under password protection. Any statistical analysis of data is completely anonymised.

Sharing information with third parties

No Information will be shared with a third party, outside The Flying Child, without written consent from the relevant person, except when a child or adult is at risk of harm or there is a court order/legal requirement to do so.

Our groups- writing, art and peer support – are facilitated by wellbeing support from  Somerset and Avon Rape and Sexual Abuse Support (SARSAS). Where safeguarding concerns are raised in this setting, The Flying Child will share only relevant details with the SARSAS representative, to ensure the safety of the individual or those related, is maintained. At the end of the group/project involvement with the client, the data will no longer shared, and be removed from both systems.

Your rights to access, update or delete your information

You can request access to the information held about you, amend if there are inaccuracies or, if it is not a legal requirement to keep it, ask for it to be deleted.

Security and data retention

We will keep you information safe from unauthorised access, unlawful processing, accidental loss, destruction or damage. We will retain the information for 7 years or as required  by law on a case by case basis. It will then be safely destroyed.

Feedback or concerns

We welcome feedback on our performance. If you would like to contact us then please email us at

Equally, if you have any concerns regarding your data, email us with the subject heading ‘Data protection concern’ and we will reply within seven days. If you feel we are not processing your information fairly or lawfully, you can report a concern to the Information Commissioners Office at

%d bloggers like this: